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You get your own business line. When someone calls, one of our receptionists picks up with your company’s name. Everyone on our team is here in the U.S., and they follow your instructions, so callers feel like they reached your office.
The phone rings at Maple Street Dental. Jessica, one of our receptionists, picks up: “Maple Street Dental, this is Jessica.”
A person answers. No phone menu.
She can see the office’s instructions and notes on the caller. It’s Sarah, a current patient who prefers morning appointments.
You tell us how you want calls handled.
Sarah says she cracked a tooth and it hurts. Jessica takes down the details and books her into the 8 a.m. emergency slot tomorrow.
Appointments go right on your calendar.
Dr. Patel gets the message. The office told us to flag anyone in pain, so the office manager gets a text too.
Urgent calls get to you fast.
Sarah hangs up with an appointment booked, knowing the office has her message.
You get clear, complete messages. No guessing what the caller wanted.
Cracked tooth, in pain. Booked for 8:00 tomorrow. Office manager texted.
J.Your receptionist can answer the questions you approve, screen new callers, take intake information, book appointments, take messages, and get urgent calls to you right away.
You decide what we can and can’t say. Change it anytime.
Hello,
You didn’t start your business to answer phones all day. We can do that for you. We’ll learn how your office talks to people and answer the same way, with real people based here in the U.S.
Send us a message or call [YOUR PHONE]. We’ll get back to you within one business day.